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PURPOSE OF THE POSITION:

To monitor and operate the hotel’s CCTV system to ensure the safety and security of the property, guests, and staff. The role involves real-time surveillance, incident reporting, and coordination with the security team to prevent and respond to security breaches.

Key Performance Areas:

• Assist guests with security-related enquiries or concerns when required and direct them to the appropriate personnel where necessary.
• Monitor live CCTV footage of all areas of the hotel, including entrances, exits, public areas, and back-of-house areas, to detect suspicious or unauthorised activities.
• Identify, investigate, and report security breaches or suspicious activities.
• Operate CCTV equipment proficiently, including switching and managing videotapes, memory cards, hard drives, servers, and other recording equipment.
• Archive old footage as required and organise archived footage systematically for easy retrieval.
• Conduct regular checks on CCTV equipment to ensure proper functionality and report any technical issues to the Security Supervisor.
• Repair and maintain analogue and digital CCTV equipment, ensuring all devices function correctly and efficiently.
• Monitor and control access to secure areas within the hotel using CCTV and other access control systems.
• Communicate effectively with the security team and other departments regarding security concerns or incidents.
• Catalogue and store CCTV footage accurately in accordance with company policy, ensuring footage is easily retrievable when required.
• Identify and report suspicious, unusual, or criminal activities to the Security Supervisor and provide detailed descriptions.
• Record and log all incidents accurately, including the time, location, and relevant details of each event.

QUALIFICATIONS & EXPERIENCE:

• Minimum Grade 12 plus a Higher Certificate.
• A Certificate in Security Services, Police Science, or a similar field will be an added advantage.
• Minimum of 2 years’ experience as a CCTV Operator or in a similar security role.
• Familiarity with CCTV systems, access control systems, and security protocols.
• Experience in conducting investigations will be an added advantage.
• A valid Police Certificate of Conduct not older than 6 months.

The company ONLY accept application via their career portal. Interested candidates can apply via the link below:

Apply online via: O&L Career Portal

Closing Date: 16 September 2026