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Primary Purpose:

To drive the commercial strategy and operations of Manica Group Namibia ensuring efficient and profitable management.

Job description

Revenue Optimization

• Create and implement strategies to increase revenue.
• Regularly review financial data to identify trends and opportunities.
• Optimize pricing strategies to maximize profitability.
• Predict future revenue based on historical data and market trends.
• Perform duties and produce deliverables related to revenue optimization, aligned with role purpose and within reason.

Customer Satisfaction Enhancement

• Implement and support systems to gather and analyze customer feedback.
• Develop standards to ensure high quality customer service.
• Partner with and lead relevant businesses within the Group in resolving customer complaints and concerns.
• Continuously improve the customer journey with internal stakeholders.
• Perform duties and produce deliverables related to customer satisfaction enhancement, aligned with role purpose and within reason.

Strategic Partnerships

• Research and identify potential strategic partners.
• Negotiate mutually beneficial partnership agreements.
• Maintain and nurture relationships with partners.
• Assess the performance of partnerships regularly.
• Lead, develop and support key individuals in the area of strategic partnerships.
• Perform duties and produce deliverables related to customer satisfaction enhancement, aligned with role purpose and within reason.

Minimum Requirements

• NQF Level 9 (Master’s Degree) in Business Administration, Commerce, or a related field.
• Ten (10) years’ work experience at senior management level with executive exposure.
• Work experience supporting several companies at Group level is an advantage.
• Experience in the Logistics industry is an advantage.

Other Specifications

• Strong customer relationship management skills.
• High level of business acumen.
• Experienced in commercial negotiations and conversations.
• People-focused and results-driven.
• Willingness to travel within and outside Namibia.
• Adaptability to a dynamic and fast-growing industry.
• Comfortable working in an agile and diverse business environment.

The company ONLY accept applications vis their career portal. Interested candidates can apply via the link below:

Apply online via: Manica Career Portal

Closing Date: 23 June 2025

Only shortlisted candidates with relevant supporting documents attached to their application will be contacted for interviews. Candidates from designated groups defined in the Affirmative Action Act (1998) are encouraged to apply