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PURPOSE OF THE POSITION:

Gives credits to clients to price differences, damages and expired stocks to facilitate debtors payment

KEY ACCOUNTABILITIES:

• Match invoices with Goods Received Vouchers (GRVs) and process all claims.
• Retrieve GRVs awaiting statements from the system, verify their accuracy, identify claims, and ensure a nil balance.
• Investigate discrepancies in Proofs of Delivery (PODs) and/or waybills and take corrective action.
• Receive and process claims, reprint and attach invoices, and submit order-related claims.
• Sort claims according to principals for Sales Managers and submit them for signatures.
• Resolve invalid claims in accordance with established procedures.
• Receive original PODs, verify their accuracy, and ensure credits are processed correctly.
• Respond to customer queries and follow up on AVs with branches.
• Prepare non-stock reports, reconcile credit notes, and submit them to creditors for month-end processing.
• Perform other relief duties and ad hoc tasks as required by the Debtors Manager.

QUALIFICATIONS, EXPERIENCES & SKILLS:

• Grade 12 certificate.
• Fluency in Afrikaans and English.
• Minimum of 3–5 years' experience in debtors administration, reconciliations, and invoicing.
• Excellent proficiency in Microsoft Excel.
• Experience with the Proteus system will be a definite advantage.
• Ability to work under pressure and handle conflict situations professionally.
• Self-motivated, assertive, and able to demonstrate initiative.

Individuals meeting the above requirements should please forward their application to:

The Human Resources Department:

Email: cic.recruitment@cic.com.na - - When forwarding your application via email, please ensure that your information is consolidated and that your email attachments are limited to three (3). Please indicate which position you are applying to in the subject line

Please note that only short listed candidates will be contacted and that no documentation will be returned. Applicants who are not contacted within two weeks from the closing date should consider their application unsuccessful.

As per Affirmative Action (Employment) Act, Act 29 of 1998 Namibian Citizens from previously disadvantaged groups will enjoy preferential treatment.

Closing Date: 23 October 2026