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The Team Lead: Data Centre will be responsible for leading Acunam's Data Centre team and ensuring the reliable, secure and efficient operation of Acunam's internal and customer-hosted infrastructure environments. The role will also provide senior technical and solutions architecture support to Sales for data centre infrastructure opportunities, tenders and customer solutions.

Job Description:

• Lead, mentor, and coordinate Data Centre Engineers and technical resources within the Data Centre team.
• Take ownership of the day-to-day operation, maintenance, and performance of Acunam's data centre environments.
• Ensure the availability, reliability, and security of customer and internal infrastructure hosted within Acunam facilities.
• Oversee the deployment, maintenance, and lifecycle management of physical servers, virtualisation platforms, storage systems, and supporting infrastructure.
• Manage and maintain VMware, Hyper-V, and related virtualisation technologies.
• Oversee server operating systems, including Microsoft Windows Server and Linux environments.
• Maintain strong working knowledge of data centre networking, including TCP/IP, VLANs, switching, routing, network redundancy, high availability, link aggregation, SAN connectivity, and network segmentation.
• Work closely with Acunam's Networking and Security teams on data centre network architecture, connectivity, firewall integration, inter-data-centre links, and troubleshooting of infrastructure dependencies.
• Monitor infrastructure health, capacity, utilisation, and performance, and implement proactive improvements where required.
• Ensure data centre standards, operational procedures, documentation, and best practices are maintained and continuously improved.
• Identify and remediate infrastructure, security, and operational risks.
• Plan, coordinate, and participate in infrastructure refreshes, upgrades, migrations, and customer onboarding projects.
• Manage backups, disaster recovery processes, and business continuity requirements.
• Coordinate with network, security, cloud, and support teams to resolve complex incidents and service issues.
• Act as the technical escalation point for infrastructure-related incidents and major outages.
• Maintain accurate customer and internal infrastructure documentation.
• Participate in after-hours maintenance windows and emergency support activities where required.
• Assist with technology evaluation, solution design, and strategic planning for infrastructure services.
• Work with Sales and customers to gather and analyse technical and business requirements for data centre infrastructure solutions.
• Architect and design fit-for-purpose server, storage, virtualisation, backup, and disaster recovery solutions for tenders, RFQs, and prospective customers.
• Develop technical solution architectures, bills of materials, specifications, sizing, capacity requirements, implementation approaches, and scopes of work.
• Evaluate and select appropriate OEM technologies and products based on customer requirements, performance, scalability, resilience, supportability, and commercial considerations.
• Engage with vendors and distributors to validate solution designs, configurations, compatibility, licensing, and support requirements.
• Contribute to technical tender responses, customer proposals, and solution presentations, and support Sales during technical customer engagements.
• Ensure proposed solutions can be successfully transitioned from pre-sales design into implementation and ongoing support by Acunam's technical teams.

Minimum Requirements:

General:

• Namibian citizenship.
• Grade 12 certificate.
• Excellent written and verbal communication skills.
• Fluency in English and Afrikaans.
• Strong leadership, organisational, and planning skills.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Ability to lead technical teams while remaining hands-on in operational environments.
• Ability to prioritise workloads and manage multiple customer environments.
• Ability to communicate technical issues, solution designs, and recommendations clearly to customers, Sales teams, vendors, and technical colleagues.
• Ability to translate customer and tender requirements into practical, supportable, and commercially appropriate technical solutions.
• Excellent customer service orientation.
• Valid driver's licence.
• Willingness to participate in after-hours support, planned maintenance, and emergency response activities.

Experience and Certifications:

• Microsoft Windows Server administration certification(s) will be highly advantageous.
• VMware VCP certification or equivalent virtualisation certification will be highly advantageous.
• Microsoft Azure Administrator (AZ-104), Azure Solutions Architect (AZ-305), or equivalent cloud certification will be advantageous.
• Microsoft Hybrid Administrator, Hyper-V, or infrastructure-related certifications will be advantageous.
• Cisco CCNA, CompTIA Network+, or equivalent networking certification will be advantageous.
• OEM server and storage design certifications from vendors such as Dell Technologies, HPE, Huawei, or equivalent will be advantageous.
• Minimum of 7 years' practical infrastructure and server administration experience.
• Minimum of 3 years' experience leading or supervising technical resources.
• Strong practical experience with Microsoft Windows Server environments.
• Strong practical experience with virtualisation platforms such as VMware and/or Hyper-V.
• Strong practical understanding of enterprise data centre networking, including TCP/IP, VLANs, switching, routing, redundancy, high availability, network segmentation, and SAN connectivity.
• Experience troubleshooting network dependencies affecting servers, storage, virtualisation, backup, and data centre services.
• Experience administering and designing enterprise storage, backup, and disaster recovery solutions.
• Practical experience with server and storage architecture, sizing, capacity planning, resilience, and lifecycle planning.
• Demonstrable experience designing infrastructure solutions for customers, including developing bills of materials, technical specifications, solution architectures, and implementation scopes.
• Experience supporting Sales with tenders, RFQs, technical proposals, and customer solution engagements will be highly advantageous.
• Experience engaging with OEMs, distributors, and vendors to design, validate, and cost infrastructure solutions will be advantageous.
• Experience supporting hosted customer environments within a data centre, MSP, or service provider environment.
• Good understanding of infrastructure security principles and best practices.
• Experience with infrastructure monitoring, capacity management, and performance optimisation.
• Experience with Linux server administration will be advantageous.
• Experience with Microsoft Azure and hybrid-cloud environments will be advantageous.
• Experience with automation and scripting technologies will be advantageous.

Qualified candidates should forward their CV and certified documents to:

Email: recruitment@acunam.com.na

Closing Date: 09 October 2026