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Job Specification

• Execute daily administrative tasks for collections encompassing payroll collections, EFT collections, and legal recoveries, including managing pay dates
• Achieve daily and weekly targets consistently
• Ensure prompt and efficient collection of installments
• Maintain adherence to prescribed quality standards and turnaround times for handling cases
• Enhance the overall performance of collections and legal recoveries while minimizing provisions for debt write-offs
• Prepare and send monthly lists of installment to clients
• Conduct outbound calls as per established schedules
• Pursue overdue installments through telephone communication, adhering to productivity benchmarks
• Verify accurate matching of transferred amounts
• Address and resolve client inquiries
• Proactively manage client files
• Generate ad-hoc and weekly reports as needed

QUALIFICATIONS & EXPERIENCE

• Namibian Citizenship.
• Grade 12 with minimum of 25 points.
• 1-3 years relevant experience.
• Computer literacy in Microsoft office (Word, Excel, Outlook, PowerPoint).
• Ability to analyze, Interpret and action client accounts.
• Ability to prioritize and meet deadlines.
• Strong administrative skills.

The company ONLY accept applications via their career portal. Interested candidates can apply via the link below:

Apply online via: Old Mutual Career Portal

Closing Date: 16 April 2024