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Job Specification

The purpose of the role is to provide quality underwriting outcomes for the Commercial/Personal lines underwriting function through effectively maintaining underwriting standards and providing quality client and broker service. Must be multi skilled with the ability to mentor and train jnr underwriters and have high technical knowledge.

• Support BDC’s in acquiring and retaining profitable business..
• Attend to administration and written communication.
• Ensure that all documentation is processed accurately, and reinsurance is placed if needed.
• Ensure that documentation is issued, checked and authorized prior to dispatch.
• Maintain service, quality and desired outputs within a specific functional process through ensuring compliance to tactical policies, procedures and standards.
• Resolve escalated customer queries and complaints and provide feedback to customers on matters resolved; and
• Ensure renewal reviews are completed timeously. Effectively maintaining underwriting standards and providing quality client and broker service.
• Implements continuous improvement in work processes, procedures, and schedules.
• Maintains people practices in line with organizational guidelines, policies, cultures, and values.
• Ensures adherence to financial and corporate policies and procedures to ensure cost effectiveness and reduce wastage.
• Complies with governance controls to reduce risk,
• Manages effective customer service and relations to deliver customer service satisfaction.

QUALIFICATIONS & EXPERIENCE

• Grade 12 with 25 points.
• Relevant Tertiary qualification
• Short term insurance qualification will be an added advantage.
• 1- 2 Years' experience in personal negotiating field.
• Good communication skills (written and speaking).
• Must be client orientated.
• Team Player.
• Good people skills (internal & external).
• Admin orientated and must give attention to detail.
• Afrikaans and English speaking/writing & communicating.
• Technical underwriting knowledge or any related short-term knowledge will be an advantage.
• Must be energetic, embrace the OMSIC Values and must be prepared to do more than what is expected from him/her.

The company ONLY accept applications via their career portal. Interested candidates can apply via the link below:

Apply online via: Old Mutual Career Portal

Closing Date: 18 April 2024